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Sample contractor website audit

Northline Exterior Co.

A fictional example for demonstration only. This is not an evaluation of a real contractor or website.

64

Executive summary

A good base, with too many missed chances to make contact easy.

Northline's fictional site makes its core service reasonably clear and uses real-looking project examples. The biggest gap is a weak quote-request path: visitors have to hunt for a next step, especially after they land on a service page.

This sample uses illustrative findings and wording to show report format. In a real report, unclear signals stay marked for human review.

Score breakdown

First impression
10/15
Calls to action
8/15
Trust & credibility
9/15
Service clarity
12/15
Local market relevance
10/15
Mobile experience
7/10
Conversion copy
5/10
Technical basics
3/5

Highest-priority fixes

1. Quote action gets buried below the first screen

Priority: High

What we found

Quote action gets buried below the first screen

Why it matters

A homeowner who needs an estimate should not have to scroll through a full page before seeing the next step.

What to change

Put one clear ‘Request a Roof Estimate’ button beside the phone number at the top of the homepage and on each roofing service page.

2. The homepage headline is too broad

Priority: High

What we found

The homepage headline is too broad

Why it matters

‘Quality exterior work’ does not tell a homeowner what Northline does, where it works, or why they should call.

What to change

Use: ‘Roof Repair and Exterior Work for Central Ohio Homeowners.’ Add: ‘Clear estimates, practical advice, and work you can see before you hire us.’

3. Project proof has no context

Priority: Medium

What we found

Project proof has no context

Why it matters

Before-and-after photos do more work when visitors can see the type of project, location, and result.

What to change

Add short captions below real project photos: service performed, city or neighborhood, and the homeowner problem solved.

What the full report adds

Page examples where possible, top five strengths and problems, a full category review, and an implementation order that does not bury you in jargon.

See report options